Prepare your trip

Customers with limited mobility

You can travel with canes, crotches, walkers or mobile devices that can be placed on board in:

 Luggage compartment

 Under the seat

 These are not consider as part of hand luggage 

Wheel chairs

Wheelchairs will be checked as baggage at no additional cost to the passenger.  The passenger using the wheelchair will be the last to board before takeoff, permitting the passenger to unload the plane first upon landing and have immediate access to the wheelchair.  A second wheelchair as checked baggage is allowed within the permitted baggage limit.  Any damage or total or partial loss caused to the wheel chairs will be the responsibility of the airline in accordance with the applicable legislation. 

Transportation of wheelchairs is allowed whether they be:

  • Motorized
  • You will be able to document them unless they have being modified from their original design.