Prepare your trip
Customers with allergies
Volaris aircrafts are a public environment, we cannot guarantee an allergen-free environment.
Volaris does not serve peanuts on board; however, peanut residue or oils may be present in the cabin, and cannot be entirely eliminated despite regular grooming. Some of our snacks may contain other nuts (e.g. walnuts, almonds, or cashews) and other Volaris Customers may bring snacks containing nuts.
Volaris allows service animals in the cabin. Service animals may travel onboard, uncontained, at the feet of their owner. If you are uncomfortable sitting beside a service animal, please advise a flight attendant who will be happy to reassign you to another seat onboard, if available.