Prepare your trip

See Oversized and excess baggage for items which are in excess of bag allowance, or over the weight or size allowances. All extra baggage will be tagged as standby.

Special Baggage

We will take one cardboard box as part of your allowed baggage if:

• The box does not exceed 50 lbs
• The box is in good condition.
• The box was not used to transport eggs or dangerous materials.
• Any overweight, oversized or extra baggage restrictions apply.

Seafood or perishables

Perishable items can be transported as carry-on luggage or billed pieces, at the client’s own responsibility, as long as the established conditions set forth in this section are met, and in accordance with the laws and regulations applicable to the region or country where the flight takes place. The airline reserves the right to accept these kinds of goods if they don’t meet any or all of the conditions henceforth.

Accepted perishable items include fruits, vegetables, meats, seafood, dairy products and serum solutions.

Terms and Conditions:

• Fruits and Vegetables:
  • They must have an internal plastic wrapping (bags) and be placed in an external firm container (such as cardboard, rigid plastic, wood, Styrofoam, etc.)
  • External container covers must be fastened with plastic tape.
  • Products requiring dry ice (solid CO2) must use a maximum of 2.5 Kg. of this product per client (only as carry on luggage) as long as the piece has several air holes allowing for the liberation of the carbon dioxide gas.
• Meats and seafood:
  • They must have rigid plastic containers (iceboxes)
  • The container may not be torn, broken or show damage that could lead to leaking
  • Container covers must be fastened with a plastic tape
  • In case Styrofoam iceboxes are used (polyestyrene), a perfectly sealed plastic bag must be wrapped outside of it
  • Products requiring dry ice (solid CO2) must use a maximum of 2.5 Kg. of this product per client (only as carry on luggage) as long as the piece has several air holes allowing for the liberation of the carbon dioxide gas.

  * Note: To transport fish and dry seafood, it is necessary to have a container that will also contain the smell.

• Dairy and serum solution related products:
  
  

  • Firm plastic containers (iceboxes)
  • The container may not be torn, broken or show damage that could lead to leaking
  • Container covers must be fastened with a plastic tape
  • In case Styrofoam iceboxes are used (polyestyrene), a perfectly sealed plastic bag must be wrapped outside of it
  • Products requiring dry ice (solid CO2) may use up to 2.5 kg. The carrying device must be ventilated to the permit carbon dioxide gas's release.